Privacy Policy Introduction
At 100 Slot, we understand that privacy is more than just words on paper — it is a genuine responsibility to every member who trusts our platform. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information each time you access our website or app.
By registering or using 100 Slot services, you agree to the terms outlined in this policy. We encourage you to read this document in full so you fully understand your rights as a user and how we fulfil our data protection commitments.
Information We Collect
To provide you with a safe and seamless gaming experience at 100 slot, we need to collect several categories of personal information. This is done transparently and for specific purposes:
Full name, date of birth, email address, phone number, and encrypted password information. This data is required to create and verify your account.
A copy of your national ID, passport, or relevant documents to meet legal compliance requirements related to anti-money laundering and age verification.
Bank account or digital wallet details used for deposits and withdrawals. We do not store credit card information directly.
Login activity, game records, game preferences, betting history, and in-platform activity for security and service improvement purposes.
IP address, device type, operating system, web browser, and cookie data that help us detect unauthorised access and improve platform performance.
How We Use Your Information
Every piece of information we collect is used solely for legitimate, pre-defined purposes. We do not sell or distribute your personal data to third parties for marketing purposes without your consent.
- Verify identity and securely process new account registrations.
- Process deposit and withdrawal transactions quickly and accurately.
- Monitor suspicious activity and protect your account from unauthorized access.
- Comply with legal requirements and gambling regulations in force in Malaysia.
- Send promotional information, exclusive offers, and service updates — you can unsubscribe at any time.
- Conduct internal analysis to enhance the user experience and improve the platform interface.
- Responding to customer inquiries, complaints, or support requests.
Data Security & Encryption
100 Slot invests seriously in cutting-edge cybersecurity infrastructure. Every layer of our platform is built on a security-first principle — meaning your data stays protected even in the most challenging scenarios.
- 256-bit SSL/TLS Encryption — All communication between your browser and our servers is fully encrypted.
- Two-Factor Authentication (2FA) — An additional security layer to protect your account during login.
- 24/7 Monitoring — An automated threat detection system runs around the clock to identify suspicious activity.
- Encrypted password — Your password is never stored in its original form; we use strong hashing methods.
- Internal access controls — Only staff with specific authorization can access user data, and every access is logged.
Sharing Information with Third Parties
We do not share your personal information arbitrarily. However, there are limited situations where data sharing is necessary and lawful:
- Payment Providers: Our transaction processing partners receive only the minimum information required to complete your financial transactions.
- Authorities: When required by law, court order, or a legitimate official investigation.
- Game Software Providers: Game providers may receive anonymous statistical data for gaming license compliance purposes.
- IT Service Providers: Technical infrastructure providers that help us operate the platform securely, bound by strict confidentiality agreements.
All third parties we work with are required to meet data protection standards equal to or higher than our own.
Your Rights as a User
As a 100 slot member, you have full rights over your personal information. We respect and facilitate the exercise of the following rights:
- Right of Access: You may request a copy of all personal information we hold about you at any time.
- Right to Rectification: If any of your data is inaccurate or outdated, you have the right to request an immediate correction.
- Right to Erasure: Under certain circumstances, you may request that we delete your personal data, subject to legal requirements.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
- Right to Data Portability: You may request your data in a structured, machine-readable format for transfer to another platform.
To exercise any of the above rights, contact our support team through official channels. We will process your request within 14 business days.
Cookie Usage (Cookies)
100 Slot uses cookies to make your browsing experience smoother, more personalised, and more secure. Cookies are small text files stored on your device when you visit our website.
- Essential Cookies: Required for core functions such as login, game sessions, and security. Cannot be disabled.
- Performance Cookies: Help us understand how users interact with the platform so we can improve your experience.
- Functional Cookies: Save your preferences such as language and display settings for a more convenient return visit.
- Analytics Cookies: Collect anonymous data on usage patterns for internal improvement purposes only.
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect certain features within the 100 Slot platform.
Data Retention Period
We only retain your personal information for as long as necessary to fulfil the purposes stated in this policy or to comply with applicable legal obligations. The following are our data retention guidelines:
- Active account data is retained for as long as your account remains active and is updated on a regular basis.
- Financial transaction records are retained for a minimum of 7 years in line with Malaysia's financial compliance requirements.
- Customer support communication logs are retained for 3 years for reference and dispute resolution.
- After account closure, data no longer required for legal purposes will be deleted within 90 days.
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Your Data is Protected
100 Slot uses bank-grade encryption to keep your information secure at all times.